There is also an alternative to use "multi-rename" mechanisms for one-time renaming procedure, once systems are updated and new hostnames/FQDNs are reported to console.Ĭould you possibly provide more details of why would you follow originally proposed steps? Asking because I would expect that both ESET products should do "survive" upgrade of operating system, especially in case both of the product are upgraded and do support new OS version. In case name of the device changes, it won't be reflected automatically in the console, but there is a task that can be executed regularly, which will synchronize real FQDN name of device with device name as seen in the console. In this case, I would recommend to leave installation of ESET Management Agent intact, it should automatically reconnect to management console after operating system upgrade - only possible issues might occur in case connectivity parameters will change in a way that actually new installation or new configuration of ESET Management Agent is required. So I have not much hope that the newly installed client will reconnect with the old license and database record afterwards.ĮSET PROTECT (Web Console), Version 8.0 (8.0.191.0)Ĭonnection between device entity as visible in console and actually installed ESET Management Agent is based on identifier stored in it's database, so no changes in hardware nor software will change this interconnection. The name of the workstation will also change, only the IP address will remain mostly the same. Note: On the newly installed systems, ESET should be installed again, but with the latest versions. I am not primarily concerned with a clean uninstall on the clients, but rather a clean removal in the server database and the release of the license.
This means that with this strategy I need two tasks per client and then one task for each version used. But now this task only allows either a security product or an agent version as the product to be removed. In order to remove the ESET clients from the server console and release the license, I wanted to create an uninstall task according to this guide. I need to upgrade all Mac OSX clients to a newer operating system version and prefer a clean reinstallation in most cases.
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